Homeowners Rebates

Frequently Asked Questions:

• What is a heat pump?
  The heat pump is an air conditioner that reverses the process of removing heat from the inside of the house in summer to absorbing the heat from... The heat pump is an air conditioner that reverses the process of removing heat from the inside of the house in summer to absorbing the heat from outside air and moving it inside in winter. It is effective by itself down to temperatures around 25 to 30 degrees Fahrenheit. At that point, either a gas furnace or an air handler with supplemental electric heat will kick in and help heat your home. The Auxiliary Heat light on your thermostat will light. The heat pump will continue to operate along with the electric auxiliary heat. It will shut off when a gas furnace is energized. Emergency heat is a manual override option in the event your heat pump needs service.
  
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• Is a heat pump the right choice for my home?
  The heat pump is effective in many areas of BC. In all electric applications, the heat pump may consume less energy than an electric furnace... The heat pump is effective in many areas of BC. In all electric applications, the heat pump may consume less energy than an electric furnace or air handler using resistance heat. Why? Because it can deliver the same amount of BTUs as electric heaters using less electrical input than the electric heat. In moderate climates the savings that natural gas yields may not be as advantageous as in colder climates, since there is less frequent use of the furnace in milder climates. Of course, the heat pump can be matched with a gas furnace where preferred. The heat pump can operate in the milder temperatures when the gas furnace may tend to short-cycle.
  
  To determine which system would serve your specific needs best, book your free in-home consultation.
  
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• What is the purpose of auxiliary heat?
  Under normal operating conditions, the auxiliary heat is brought on automatically by the thermostat when the indoor... Under normal operating conditions, the auxiliary heat is brought on automatically by the thermostat when the indoor temperature drops during heat pump operation. There are also times during cold, wet weather when the outdoor coil may ice up and your heat pump will go into a defrost cycle. This is nothing more than reversing the process back to cooling mode. Cooling mode makes the outdoor coil hot and melts any ice. The defrost cycle should only last a few minutes and then return to heating mode. During the defrost cycle, your comfort system is in cooling mode and the supply air is cool. To offset this cool air, the auxiliary heat will be energized during defrost. A mist or fog may be visible from the outdoor unit during defrost.
  
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Diamond Series

• Carat09-CA
• Carat09-CD
• Carat12-CA
• Carat12-CD
• Carat18-CD
• Carat24-CD

Standard Features:

• High Efficiency from 20 up to 23 SEER
• Inverter control technology
• Environmentally Friendly R410a to prevent the depletion of the ozone layer
• 50% to 75% electricity savings compared to regular 13 SEER units
• Gold Fin to protect the coil from corrosion and improve heat exchange rate
• Active carbon electrostatic filter to maintain your indoor air quality
• Micro Plasma Ion Generator: Micro Plasma Ion improves indoor air quality (IAQ) by eliminating biological contaminants that threaten your health such as viruses, bacteria and mold
• Digital display of indoor, outdoor and setting temperature
• Changeable front panels with different colors: black, red or silver
• Auto restart and memory function
• "I feel" function gives you the most optimized comfort
• Swing function
• Turbo fan to cool or heat your room quickly
• Sleep function
• 24 hour timer
• Auto changeover
• Dehumidification function
• Self diagnostics with flashing error code
• Low ambient application down to 5 F degree

Specs

MODEL

CARAT09-CA (I) CARAT09-CA (O)

CARAT09-CD (I) CARAT09-CD (O)

CARAT12-CA (I) CARAT12-CA (O)

CARAT12-CD (I) CARAT12-CD (O)

CARAT18-CD (I) CARAT18-CD (O)

CARAT24-CD (I) CARAT24-CD (O)

COOLING CAPACITY

HEATING CAPACITY

COOLING CAPACITY

HEATING CAPACITY

COOLING CAPACITY

HEATING CAPACITY

COOLING CAPACITY

HEATING CAPACITY

COOLING CAPACITY

HEATING CAPACITY

COOLING CAPACITY

HEATING CAPACITY

RATED VOLTAGE

115V

208-230V

115V

208-230V

208-230V~

208-230V~

CAPACITY (BTU/H)

8900

9000

8900

900

12000

13000

12000

13000

2E+05

20000

21800

24000

RATED CURRENT (A)

6.2

7.2

3

3.5

9.2

10.5

4.5

5.2

9.2

12.4

10.5

12.5

AIR FLOW VOLUME

300

300

340

340

500

600

EER

EER=14

EER=14

EER=12.5

EER=12.5

EER=11.7

EER=11.5

SEER/HSPF

SEER=23

HSPF=9.8

SEER=23

HSPF=9.8

SEER=22

HSPF=10.0

SEER=22

HSPF=10.0

SEER=21.0

HSPF=10.0

SEER=20.0

HSPF=10.0

INDOOR UNIT DIMENSIONS IN INCHES WEIGHT (LB)

OUTPUT OF FAN MOTOR (W)

10

10

10

10

20

35

FAN TYPE

CROSS FLOW FAN

CROSS FLOW FAN

CROSS FLOW FAN

CROSS FLOW FAN

CROSS FLOW FAN

CROSS FLOW FAN

EVAPORATOR

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

SOUND PRESSURE LEVEL DB (A)

42

42

47

47

46

51

DIM. (W/H/D)

34.3x11.1x7

34.3x11.1x7

34.3x11.1x7

34.3x11.1x7

37.7x11.8x7.7

42.9x12.9x8.2

DIM. PACKAGE (W/H/D)

36.8x14.7x10.2

36.8x14.7x10.2

36.8x14.7x10.2

36.8x14.7x10.2

40.7x15.3x11

45.6x16.1x12.2

NET WEIGHT/GROSS WEIGHT

26/33

26/33

26/33

26/33

28/39

35/46

OUTDOOR UNIT DINMENSIONS IN INCHES WEIGHT (LB)

COMPRESSOR

SANYO

SANYO

SANYO

SANYO

SANYO

SANYO

COMPRESSOR MODEL

C-6RZ110H1A

C-6RZ110H1A

C-6RZ110H1A

C-6RZ110H1A

C-6RZ146H1A

C-6RZ146H1A

COMPRESSOR TYPE

INVERTER CONTROL

INVERTER CONTROL

INVERTER CONTROL

INVERTER CONTROL

INVERTER CONTROL

INVERTER CONTROL

L.R.A (A)

33

33

33

33

41

41

COMPRESSOR RLA (A)

4.59

4.59

4.59

4.59

8.4

8.4

THROTTLING METHOD

ELECTRIC EXPAND VALUE

ELECTRIC EXPAND VALUE

ELECTRIC EXPAND VALUE

ELECTRIC EXPAND VALUE

ELECTRIC EXPAND VALUE

ELECTRIC EXPAND VALUE

CONDENSER COIL

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

ALUMINUM FIN-COPPER TUBE

FAN MOTOR SPEED (RPM)

825

825

825

825

825

825

OUTPUT OF FAN MOTOR (HP)

1/20

1/20

1/20

1/20

1/12

1/8

AIR FLOW VOLUME OF OUTDOOR UNIT CFM

1200

1200

1200

1200

2000

2000

SOUND PRESSURE LEVEL DB (A)

52

52

55

55

54

56

DIM. (W/H/D)

33.3x21.3x12.6

33.3x21.3x12.6

33.3x23.2x12.6

33.3x23.2x12.6

35x27.5x13.4

36.2x31.1x14.5

DIM. OF PACKAGE (W/H/D)

34.5x22.8x14.2

34.5x22.8x14.2

34.5x24.8x14.2

34.5x24.8x14.2

40.5x28.9x18.1

41.9x33x19

NET WEIGHT/GROSS WEIGHT

88/96

88/96

90/99

90/99

110/121

118/132

REFRIGERANT AND CHARGE (OZ.)

R410A/45.8

R410A/45.8

R410A/45.8

R410A/45.8

R410A/49

R410A/63.4

LINE SET SIZE

LIQUID SUCTION

1/4"

3/8"

1/4"

3/8"

1/4"

1/2"

1/4"

1/2"

1/4"

1/2"

1/4"

5/8"

PRE-CHARGE

FT.

16

16

16

16

25

25

MAX. LINE RUN

FT.

66

66

66

66

100

100

MAX. ELEVATION

FT.

33

33

33

33

50

50

ADD. CHARGE PER FEET

OZ.

0.22

0.22

0.28

0.28

0.28

0.32

MCA

(A)

12.2

6.2

12.2

6.2

14

14

MOP

(A)

25

10

25

10

25

25

NUMBER OF WIRES BETWEEN INDOOR/OUTDOOR

4

4

4

4

4

4

SIZE OF THE WIRES BETWEEN INDOOR/OUTDOOR

AWG16

AWG16

AWG16

AWG16

AWG16

AWG16